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Frequently Asked Questions


How do I have to setup a Weidmüller comserver for WinMOS300?

Please use the following setup to connect a bp306 lift controller with WinMOS300 Monitoring.

 Weidmüller Config 1

Weidmüller config 2

Weidmüller config 2

Weidmüller config 2

 

 

 

Installation of an ODBC Driver on a 64 Bit System.

Many manufactors of databases which are usable with WinMOS®300 develop their ODBC Drivers in a 64 Bit Architecture (for example Win7, 64Bit).

WinMOS®300 programs, such as Emergency, Call Acceptance, Statistics and so on, are deveolped as a 32 Bit Version. Therefore, please use the 32 Bit Version of the ODBC Driver.

 

 

Can I use Thunderbird to send E-Mails automatically?

Thunderbird LogoTo use the application Thunderbird for sending E-Mails automatically at WinMOS300-Callback you need to configure Thunderbird as the default E-Mail application on your PC.

Open the main window by clicking the right mouse button on the name of your mailbox and select "Settings..." to configure it as default.

Einrichtung Thunderbird

Then a new window opened called Account Settings. Please select Account Actions and then Set as Default if there is only one E-Mail account defined.

Thunderbird Einstellungen

 

You need to configure your Outgoing Server additionally as default. Therefore please select Outgoing Server and then Set as Default.

Thunderbird Einstellungen

 

Now E-Mails are sending with Thunderbird.

Your modem is V.250 compatible but it dosn't work with the lift controller.

externes ModemThe development time of modern products is becomming shorter. Many products are produced with an early firmware version inside. The fully developed firmware you have to download from the webside of the producer an update the product before you can use it.

So look at the webside of the modem producer and update the modem if you can find a new firmware there. We recommed to use an industrial modem for the lift controller.

Can I use any modem for WinMOS®300?

WinMOS®300 uses only standardised commands to control the modem. So you can use all Hayes- or V.250-compatible modems. 
For our lift controller we recommend only industrial modems with a watchdog function inside (e.g. Devolo MicroLink™ 56k i).

You use a soft modem in a laptop. After the modem synchronisation the connection cancels.

WinMOS®300-Diagnostics Version 3.x :

  • choose "Setup" in the "File" menu
  • change "Modem Initialisation" from "AT&FX3" to "AT&FX3&C0&Q0"
WinMOS®300 System Requirements
  • Monitoring PCCPU (X86) 2 GHz
  • 2 GB RAM
  • Windows XP SP3, Vista SP2, Windows 7 and Windows 7 (64 Bit)
  • CD-ROM or DVD drive
  • 16 Bit-graphics card, screen resolution min. 1024x768
  • 60 MB free disc space
  • Up to date Browser (e.g. Firefox)
  • analog modem for WinMOS®300-Diagnostics
  • LAN 10/100/1000 MBit for WinMOS®300-Monitoring
  • TAPI 2.0 compatible ISDN card and a sound card with head set for WinMOS®300-Emergency Call
  • Internet connection